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Building Trust

1. What you learned and how it relates to your major (e.g., describe what you learned from this learning module).

From my professor’s suggestion, I had an opportunity to learn some exciting classes from LinkedIn. First, from the course – “Building trust”, I learned that trust plays a vital role in establishing productive relationships, and research has demonstrated its beneficial impact on business metrics such as turnover, innovation, and team performance. Nonetheless, broken trust can damage relationships and decrease productivity. After the course, I found how to create trust with colleagues across the organization, even in complex circumstances like remote teams, by demonstrating trustworthiness, developing trust-building routines, and practicing trust. The course provides actionable techniques and real-world scenarios for increasing trust and recovering lost trust.

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