{"id":10,"date":"2025-09-09T11:37:43","date_gmt":"2025-09-09T18:37:43","guid":{"rendered":"https:\/\/community.cob.sjsu.edu\/christinatra\/points\/it-support-summer-site-intern\/"},"modified":"2025-09-09T11:37:43","modified_gmt":"2025-09-09T18:37:43","slug":"it-support-summer-site-intern","status":"publish","type":"points","link":"https:\/\/community.cob.sjsu.edu\/christinatra\/points\/it-support-summer-site-intern\/","title":{"rendered":"IT Support (Summer Site Intern)"},"content":{"rendered":"<p class=\"p1\">Established a site-wide ticketing system to resolve technical issues, improve response times, support daily workflows, and ensure continuous access to critical applications for 70+ students and staff across both macOS and Windows platforms.<\/p>\n<p class=\"p1\">Optimized 30+ databases by creating a centralized system with interconnected documents, significantly improving data accessibility, reducing redundancy, and supporting cross-functional collaboration by leveraging project management tools.<\/p>\n<p class=\"p1\">Designed and managed a materials request system using Google Forms and Sheets to ensure timely distribution, maintain accurate inventory records, and deliver innovative solutions for site-specific academic and program requirements.<\/p>\n","protected":false},"author":2686,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","points","type-points","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/community.cob.sjsu.edu\/christinatra\/wp-json\/wp\/v2\/points\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.cob.sjsu.edu\/christinatra\/wp-json\/wp\/v2\/points"}],"about":[{"href":"https:\/\/community.cob.sjsu.edu\/christinatra\/wp-json\/wp\/v2\/types\/points"}],"author":[{"embeddable":true,"href":"https:\/\/community.cob.sjsu.edu\/christinatra\/wp-json\/wp\/v2\/users\/2686"}],"replies":[{"embeddable":true,"href":"https:\/\/community.cob.sjsu.edu\/christinatra\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":0,"href":"https:\/\/community.cob.sjsu.edu\/christinatra\/wp-json\/wp\/v2\/points\/10\/revisions"}],"wp:attachment":[{"href":"https:\/\/community.cob.sjsu.edu\/christinatra\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}