Project Coordiantor
- Job function (e.g., overall role, assigned tasks)
Serve as a primary point of customer success contact for two major projects. Managed a quality assurance team of 6 specialists. - Examples of projects (e.g., list the projects you worked on and what you accomplished)
Trust and Safety Project coordinator. Served and managed over 150 Business Accounts to ensure customer satisfaction for using company services.
Trust and Safety Training Coordinator. Trained and recruited 600 employees in 14 months to help with 3 different main project in trust and safety department. - What you learned and how it relates to your major (e.g., describe what you learned from this experience in the context of specific courses)
It helped me to learn more about management and leadership skills. I have learned how to create project agendas with time lines and goals to help the team achieve all deadlines with high accuracy. Strengthen the communication skills and how it is important to understand different point of view from different employees to help managing project as required. Meeting with stakeholders and clients, understand their demands and requests and transfer that into real time project with plan. - Once approved, the description is automatically displayed in a post on your e-portfolio.