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Interests
  • Business process analysis
  • Consumer applications and technologies
  • Customer relationship management (CRM)
  • Cyber-security
  • more...
This Year
160 Points
Total
260 Points
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Building Trust

1. What you learned and how it relates to your major (e.g., describe what you learned from this learning module).

I did learn the three essential trust drivers: competencyempathy, and authenticity. For competency, I learned how to be results-focused and cultivate trust by demonstrating competence. Then empathy, I also learned to practice active listening and empathize with others which helped me be more understanding about my team and create and strong connection. Finally, I learned to remain unbiased while assessing trustworthiness.

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