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Muhammad Hamza

Interests
  • Business analysis
  • Customer relationship management (CRM)
  • Database administration
  • Database management systems
    • more...
This Year
1175 Points
Total
1175 Points
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IT Support Assistant

    1. Assisting the IT manager in managing the Infusionsoft CRM and its integration with the Five9 Cloud Service Center.
    2. Generating custom reports as per the requirement and analyzing them using basic data analytics techniques.
    3. Using Simple Texting as a platform to communicate with our customers
    4. PROJECT: Develop a company website prototype (https://wanderingwhispers.com/) using WordPress and AI tools. The website is not public yet; it is pending management approval.
    5. Maintaining and setting up over 20 laptops and peripheral devices such as laptops, printers, and scanners
    6. I learned the basics of data analytics through my coursework and applied at work.
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