{"id":16,"date":"2025-09-26T09:35:02","date_gmt":"2025-09-26T16:35:02","guid":{"rendered":"https:\/\/community.cob.sjsu.edu\/ryanphan\/points\/ll-course-2-building-trust\/"},"modified":"2025-09-26T09:35:02","modified_gmt":"2025-09-26T16:35:02","slug":"ll-course-2-building-trust","status":"publish","type":"points","link":"https:\/\/community.cob.sjsu.edu\/ryanphan\/points\/ll-course-2-building-trust\/","title":{"rendered":"LL Course 2: Building Trust"},"content":{"rendered":"<p>Here are some of the key takeaways I learned from the course &#8220;Building Trust (2018)&#8221;:<\/p>\n<ul>\n<li class=\"attributed-text__list-item\"><strong class=\"attributed-text__text attributed-text__text--bold\">Criteria for Trustworthiness<\/strong>: People evaluate trustworthiness based on two main criteria: integrity and competence.<\/li>\n<li class=\"attributed-text__list-item\"><strong class=\"attributed-text__text attributed-text__text--bold\">Impact of Bias<\/strong>: Unintentional biases can significantly impact trust levels within a team or organization.<\/li>\n<li class=\"attributed-text__list-item\"><strong class=\"attributed-text__text attributed-text__text--bold\">Predictors of Trust<\/strong>: There are five predictors of trust that you can identify and work on to build stronger relationships.<\/li>\n<li class=\"attributed-text__list-item\"><strong class=\"attributed-text__text attributed-text__text--bold\">Sharing Accomplishments<\/strong>: It&#8217;s important to share your accomplishments tactfully to build the perception of competence without seeming boastful.<\/li>\n<li class=\"attributed-text__list-item\"><strong class=\"attributed-text__text attributed-text__text--bold\">Trust in Teams<\/strong>: Building trust differs between shared-space teams and virtual teams, requiring different approaches.<\/li>\n<li class=\"attributed-text__list-item\"><strong class=\"attributed-text__text attributed-text__text--bold\">Rebuilding Trust<\/strong>: If trust is lost, there are specific steps to rebuild it, including a well-structured apology.<\/li>\n<\/ul>\n<p>These points can help you build and maintain trust within your company, enhancing your work relationships and overall team performance.<\/p>\n","protected":false},"author":2724,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16","points","type-points","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/community.cob.sjsu.edu\/ryanphan\/wp-json\/wp\/v2\/points\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.cob.sjsu.edu\/ryanphan\/wp-json\/wp\/v2\/points"}],"about":[{"href":"https:\/\/community.cob.sjsu.edu\/ryanphan\/wp-json\/wp\/v2\/types\/points"}],"author":[{"embeddable":true,"href":"https:\/\/community.cob.sjsu.edu\/ryanphan\/wp-json\/wp\/v2\/users\/2724"}],"replies":[{"embeddable":true,"href":"https:\/\/community.cob.sjsu.edu\/ryanphan\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":0,"href":"https:\/\/community.cob.sjsu.edu\/ryanphan\/wp-json\/wp\/v2\/points\/16\/revisions"}],"wp:attachment":[{"href":"https:\/\/community.cob.sjsu.edu\/ryanphan\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}