Strategy & Operations Intern
- Enhancing operational efficiency by addressing vendor concerns across 100 point-of-sale (POS) systems throughout the stadium
Operating as part of a 53-member cross-functional team to assist season ticket holders and game attendees
Troubleshooting smartphone issues on the 49ers app for over 10+ attendees each game day - Addressed vendor concerns across 100 POS systems in the stadium to improve operations
Assisted the 53-member operations team in handling game day activities for season ticket holders
Provided technical support by troubleshooting the 49ers smartphone app issues for more than 10 attendees per game day - Management & Organizational Behavior: Working in a cross-functional team, understanding organizational processes/operations
System Analysis & Design: Analyzing operational issues, troubleshooting technical problems with POS systems and mobile apps
MIS (Pandas), Business Programming (Python): Potentially using analytical tools/programming for tracking operations data