Cuetopia Systems Redesign Project
\nOur team partnered with Cuetopia, a local billiards caf\u00e9, to address operational inefficiencies and outdated customer-facing systems. The business currently relies on a manual, first-come, first-served waitlist, a decade-old website, and limited communication tools, which negatively affect customer service and retention<\/p>\n
To solve these issues, we proposed developing a modern HTML-based website and mobile-friendly system that integrates an online waitlist, automated SMS notifications, and live table availability displays. Additional solutions include QR code food ordering and improved time-tracking for pool tables. These upgrades aim to streamline operations, reduce waitlist frustration, improve transparency, and enhance the overall customer experience while supporting Cuetopia\u2019s long-term growth.<\/p>\n","protected":false},"author":2658,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","points","type-points","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/community.cob.sjsu.edu\/sobasi\/wp-json\/wp\/v2\/points\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.cob.sjsu.edu\/sobasi\/wp-json\/wp\/v2\/points"}],"about":[{"href":"https:\/\/community.cob.sjsu.edu\/sobasi\/wp-json\/wp\/v2\/types\/points"}],"author":[{"embeddable":true,"href":"https:\/\/community.cob.sjsu.edu\/sobasi\/wp-json\/wp\/v2\/users\/2658"}],"replies":[{"embeddable":true,"href":"https:\/\/community.cob.sjsu.edu\/sobasi\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":0,"href":"https:\/\/community.cob.sjsu.edu\/sobasi\/wp-json\/wp\/v2\/points\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/community.cob.sjsu.edu\/sobasi\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}