Building Trust
In the Building Trust course, I learned how important trust is in professional relationships and workplace success. Trust helps reduce employee turnover, increases innovation, and improves teamwork. The course explained the five key factors of trust: competence, reliability, honesty, aligning actions with values, and showing concern for others. I also learned how to build credibility through body language, voice, and word choice, as well as how to rebuild trust when it is lost. Another important part of the course was learning how to build trust in virtual teams, which is becoming more common in today’s workplaces.
This course is especially useful for my MIS major because trust plays a big role in teamwork, data security, and decision-making. In MIS, professionals work with different teams and need strong relationships to succeed. The course covered important topics like evaluating trustworthiness, which helps in working with teammates and stakeholders, and understanding unintentional bias, which is important for creating an inclusive work environment. I also learned about the five predictors of trust, which can help build a reliable and effective team. Since many MIS professionals work in virtual teams, learning how to maintain trust in remote settings is very valuable. Overall, these lessons are important for better communication, teamwork, and leadership, which are all needed for success in MIS. By applying these trust-building strategies, I can improve how I collaborate with others and manage projects more effectively in the future.