Harvinder Kaur

Solutions Architect Apprentice 6 month Apprenticeship

1. Job function (e.g., overall role, assigned tasks)
   1. Solutions Architect Apprentice ( Also known as a Product manager outside of  Apple

   2. Led end-to-end solution design for Apple\’s service management products: functional analysis of business requirements, systems impact analysis, integration design documentation, and cross-functional design presentation to engineers and global stakeholders

      • Collaborated cross-functionally across multiple job functions, locations, and levels to drive the Solutions Architect process, research systems, and gather business requirements to design cost-effective technical & non-technical solutions

      • Managed and analyzed IT technical tickets, providing solutions and ensuring timely resolution of technical issues

      • Developed detail-oriented solutions, design documents to communicate complex technical solutions to engineering teams, enabling efficient task management

      • Assisted in Apple’s Machine Learning service to enhance training data

      • Contributed heavily on disclosed projects with discretion and integrity

      • Organized and hosted an in-person Apprentice Meet-Up at Apple Park for 20+ participants

      • Planned, organized, and executed a Farewell Potluck for the apprentice cohort, managing logistics, coordinating with team members, and ensuring a successful event for 40+ attendees, demonstrating project management and teamwork skills

   3. I was selected to present my experience as a solutions architect to the Leadership team at Apple. Answered questions from leadership.
   4. Met Tim Campos as he presented to us
2. Examples of projects (e.g., list the projects you worked on and what you accomplished)
   1. Bolstering a machine learning service
   2. NDA signed
3. What you learned and how it relates to your major (e.g., describe what you learned from this experience in the context of specific courses)
   1. I am a MIS major – I learned about Solutions architecture and how I can also go into this field with my major. It helped narrow down which roles I\’m interested in and helped me create a clearer path towards my career.
   2. It made me realize that I want to finish my degree as soon as possible.
   3. There are a lot of classes, such as data analytics, Bus4 110A, Networks and data, Python, which have been beneficial and all relate to my role as a solutions architect.
   4. I needed to know how to read code, how to talk to engineers, and how to talk to the business folks/. I was the middleman between the two, which is exactly what my major is: Bus & Tech.
4. Once approved, the description is automatically displayed in a post on your e-portfolio.