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Experience

Technology Strategy & Management Intern

During the summer of 2017, I interned at Grant Thornton in their Business Consulting & Technology service line as a Technology Strategy & Management Intern.


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Media Tech Intern – Corporate Systems

During the summer of 2016, I had the opportunity to work in Operations and Technical Support (O&TS) for NBCUniversal as a Media Tech Intern in the NBC Technology Center located in Englewood Cliffs, New Jersey. I helped convert all of NBCU’s transaction data from SAP BPC 7.5 on Oracle databases to SAP BPC 10.0 on HANA databases. I also collaborated with a team of fellow interns to build a functioning chatbot for Facebook Messenger for NBCUniversal to utilize for promotional and customer serivce purposes.


Undergraduate Research Assistant

During my sophomore year, I worked as an undergraduate research assistant for a center for mobile analytics at SJSU. In this position, I analyzed company case studies to gain insight into the use of big data and mobile analytics. I researched emerging trends, including geo-social targeting, in-app advertising, and social customer relationship management, and presented my findings to distinguished business professors, such as those from Columbia, Harvard, MIT, and Yale.


Wegmans-logoKnowledge Based Service Seller

Since 2011, my freshman year of high school, I have worked at Wegmans Food Markets. Originally hired as a cashier, I eventually became one of the Warrington Wegmans’ knowledge based service sellers. In this role, I had to assist departments in driving sales by proactively acknowledging customers, share my knowledge and answer questions about highlighted products in a friendly manner, make product/service recommendations to customers and accommodate their special requests, and offer them with any assistance. My time as a knowledge based service seller at Wegmans has allowed me to develop my interpersonal skills and handle some very difficult situations, such as handling aggravated customers in a kind and professional manner.

 

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