- Course Title: Effective Listening
- Instructors: Brenda Bailey Hughes and Tatiana Kolovou
- Duration: 1 hour, 4 minutes, and 35 seconds
- Skills Taught: Active Listening
- Learning Objectives:
- Define attentive listening
- Describe what happens when you are distracted by delivery
- Recall what a mental filter is and how it can affect assumptions
- Describe methods for choosing the best paraphrasing response in the situation
- List the five listening intentions
- Course Contents:
- Introduction
- Assessing Your Listening Skills
- Challenges to Listening
- Effective Listening Behaviors
- Conclusion
