Clover Bakery Online Pre-Order System
To improve customer experience and reduce long wait times, our team designed an 8-screen mobile app prototype and online pre-order system using Canva. I served as the Marketing Analyst, analyzing over 50 customer reviews to identify pain points that shaped our design direction. We managed the full project lifecycle in Jira, developing a WBS, Gantt chart, and critical path within a 50-day timeline. I conducted a cost-benefit analysis in Excel, which projected a $5,896 Net Present Value (NPV) and 39% ROI. We also created a weighted scoring model to evaluate solutions based on cost, feasibility, and business impact.
Result: A well-documented, stakeholder-aligned solution with proven business value.
What I learned: This project strengthened my skills in team collaboration, data-driven decision-making, and applying project management tools to solve real business problems.
Presentation Deck: Clover Bakery Online Pre-Order System