Writing Formal Business Letters and Emails
1. What you learned and how it relates to your major (e.g., describe what you learned from this learning module).
Writing formal emails and business letters is one of the most important communication skills to have in a professional career. This should show how well-managed, organized, and punctual an employee can be. Moreover, it keeps communication professional and clear with a formal standard tone. As English is my second language, I had a somewhat hard time writing perfect emails and letters. This course helped me to improve this skill.