Communication Foundations
The course on effective communication, led by instructors Tatiana Kolovou and Brenda Bailey-Hughes, focuses on improving communication skills in professional settings. It highlights the significance of effective communication for career prospects, professional value, and promotion opportunities. The course introduces the four building blocks of communication—people, message, context, and listening—and demonstrates their application in various scenarios. Through vignettes and practical tools, participants learn to develop this core competency and convey messages professionally and impactfully. By completing this course, I have gained valuable insights and techniques to enhance my communication skills, enabling me to effectively engage with others and maximize the impact of my messages in the workplace.