Student Assistant
- Assigned tasks include managing front desk operations, scheduling appointments, responding to student inquiries, and maintaining records.
- Database Management: Updated and maintained student records and appointment schedules to ensure seamless communication between students and advisors and Process Improvement: Helped streamline appointment scheduling and student intake processes, improving efficiency for both students and staff.
- Focus on my communication, organization, and problem-solving skills, which are critical in both business and technology roles. Correlates to coursework in customer service management, data organization, and operational efficiency. Through working with students and staff, I gained practical experience in stakeholder communication, workflow automation, and process optimization, aligning well with concepts learned in project management, business analytics, and organizational behavior.