Building Trust
This course covered how people determine the trustworthiness of another person. I learned that there are five trust factors that are taken into consideration when determining how trustworthy someone is: Competency, Reliability, Consistency in Values, Openness and Honesty, and Concern for Others. The course covered how to build trust in specific situations, such as in a virtual setting when working remotely, or how to rebuild trust after it has been lost. This is valuable information for all students who are just getting started in their career and is not specific for business majors.