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Employee Self-Service System (ESSS) Case Study

Team 2 – Milestone 1-3 presentation (6)

Team 2 Milestone Final Report~

Project Summary:

Goals: The project aimed to develop an automated HR system to replace A-1’s outdated manual processes, which involved paper forms and manual data entry for employee information management. The goal was to improve efficiency, reduce errors, and enhance employee satisfaction through a user-friendly self-service interface.

Results:

  • Our team identified key problems, including data inaccuracies, processing delays, and high maintenance costs.
  • Solutions included implementing an integrated, automated HR system with real-time data updates and a centralized database to reduce errors and improve accessibility.
  • Enhanced data security features, such as role-based access controls and encryption, were prioritized to safeguard sensitive information.

This project taught me the importance of including stakeholders in the development process, understanding system constraints, and creating user-friendly interfaces that allow employees to handle their data.

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