Customer Feedback Interface
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- This project aimed to develop a Customer Feedback Interface (CFI) and Feedback Analysis Tool for Campus Burgers to address recurring health and service complaints identified on platforms like Yelp. The system aims to improve order accuracy, enhance food safety, and increase overall customer satisfaction by collecting real-time feedback and analyzing trends. As a result, the business is expected to reduce risks, avoid legal issues, and support operational growth. Through this project, I learned how to translate customer feedback into actionable quality improvements, apply data-driven decision-making, and design a scalable system that meets both technical and business needs.
Project URL: https://www.canva.com/design/DAGmmUcEHSQ/hPSYpVbhFR1dSl05KYS5EQ/edit?utm_content=DAGmmUcEHSQ&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton